We aspire in the betterment of your staff, and our customers
So I have taken the course…
The course woke me up to what I needed to do, in fact the course was transformative to my thinking. The session itself was remarkable in how it brought the concepts to life which provided clarity and deep understanding. I personally came out of the course with a deep belief of what quality service really is and how every single team member at Flaman Group of Companies is so important to making our customers' experiences remarkable. After the course, I applied the thinking to Flaman Group of Companies to aid our culture shift towards the entire customer journey.
So why is Disney Institute coming to Saskatchewan important?
Beyond learning to create remarkable experiences for your customers, there are other things happening with Disney Institute coming to Saskatchewan. This course could be the start of movement in customer service excellence which will help define and differentiate how business is done in Saskatchewan. This is not pie in the sky thinking it could happen and imagine where the companies could rise to if they embark on this journey.
Walt Disney Company’s 90 years of world-renowned Customer Service Excellence into your organization March 9, 2017 at TCU Place.
Disney Institute, the training arm of the Walt Disney Company, is coming to Saskatoon with their full day interactive learning experience:
Focusing on the customer experience has become the single most important way for an organization to achieve success — often becoming its key differentiator and competitive advantage. You have the opportunity to learn Disney’s Approach to Quality Service. One of the world’s most recognized names in business solutions; Disney Institute, the professional development training arm of the Walt Disney Company, is coming to Saskatoon.
"The course was transformative to our thinking. The session itself was remarkable in how it brought the concepts to life which provided clarity and deep understanding. I personally came out of the course with a deep belief of what quality service really is and how every single team member at Flaman Group of Companies is so important to making our customers' experiences remarkable.” ~STEVE WHITTINGTON Vice President Marketing and Customer Experience FLAMAN - Group of Companies
"Treating Donors, Clients and Volunteers the Disney Way is an inspiration everyday since taking my very first Disney training in Regina. Bringing the Disney experience to your business or organization is so much fun!!" ~ CINDY FUCHS Vice President -
The Canadian Red Cross in Saskatchewan
Thank you Event Sponsors, Hosts and Marketing Participants: The Greater Saskatoon Chamber of Commerce, FLAMAN Group of Companies, the Canadian Red Cross in Saskatchewan, and Saskatchewan Industrial and Mining Suppliers Association.
The Walt Disney Company’s 90 years of Customer Service Excellence Best Practices March 9, 2017 at TCU Place Saskatoon is now sold out. To receive information on the next Disney learning experience and/or pre-reserve your seats; email firstname.lastname@example.org
As to Disney artwork/properties: © Disney
We bring our partner suppliers from across North America to train with us on their products, new technology and industry trends. We focus our team on customer service and set our product line up for the spring. It is a once a year boot camp for the trailer division to get focused and this year did not disappoint!
Prior to getting down to work, we like to get the team primed and focused with some teambuilding. So what do you do in the Canadian Rockies? We went Ice Climbing and Dog Sledding (No salesman or dogs were harmed). After a day in the great Canadian outdoors everyone was recharged to learn for the rest of week.