The Flaman Group of Companies is guided by three goals. These goals are the reason we make the decisions that we do. These goals are:
To us, this means that every single person in our organization has a responsibility to our customers. Our people do what is best for our customers. We take this responsibility very seriously. Our customers have entrusted us to provide products and knowledge for their businesses and lives. We try to build long term relationships with our customers so that we can understand their needs and adapt. When we fall down we do our best to make it right and take responsibility for our mistakes.
The heart of our business is sales. Our sales are why we can continue to serve our customers, and keep the doors open and the lights on. Every person on the Flaman team has a role to play in reaching sales goals. We work to earn sales by building trusting relationships and being fair to our customers.
The Flaman Group of Companies is dedicated to making the world a better place. This includes our business, our local communities and our global community. We listen to ideas from our people, our customers and our suppliers to constantly improve the way we do business. The Flaman Foundation was created by our founder to help needy people all over the world. Flaman team members regularly participate in development projects both locally and globally that are funded by the Flaman Foundation. In our local communities, our team members are encouraged to be active volunteers, coaches, parents and residents.